6 Eu Tong Sen Street The Central #03-88 Clarke Quay Central
Cafe Iguana
440 m
30 Merchant Road
Hot Stones
500 m
3D River Valley Road #01-06 Clarke Quay
Sque Rotisserie & Alehouse
540 m
6 Eu Tong Sen Street The Central #01-70 The Central
Reviews and Ratings
Feedback from previous guests about their experience.
64%
enjoyed the hotel and would happily stay again
6.4/10
Nice
Rooms
8.6
Location
9.8
Service
8.4
Dining
7.4
Guest reviews
6.4/10
based on 5 reviews
4.5/5
based on 6899 reviews
8.5
8.5/10 based on 6939 reviews
#49 of 375 hotels in Singapore based on Tripadvisor
Luke
United Kingdom,
March
2025
7.4/10
I had a generally pleasant stay at Paradox Singapore Merchant Court At Clarke Quay, with the location being a standout feature. The proximity to Clarke Quay and the MRT made exploring the city incredibly easy. However, I did experience some letdowns regarding the service. While most of the staff were friendly, some procedures felt overly strict and impersonal, which detracted from the overall luxury experience I was hoping for.
Rooms
8.0
My room was large and luxurious with all the amenities I needed. It was also clean and very comfortable, which made my stay enjoyable.
Service
6.0
While the staff were polite and helpful, the strict check-in policies and the lack of assistance upon arrival made me feel less welcomed than I expected at a luxury hotel.
Location
10.0
The hotel's location was perfect, just a short walk from Clarke Quay and the MRT station, making it easy to explore Singapore. Being near various dining and entertainment options was a huge plus for my trip.
Dining
7.0
I found the breakfast buffet to have a good variety, although there were times when it felt too busy. Given the price, I expected a bit better quality, considering other luxury hotels I've stayed at.
Facilities
7.0
The hotel offered decent facilities like room service and laundry, but I felt the policies around them could use some improvement for a smoother guest experience.
Hannah
United Kingdom,
December
2024
5.4/10
I had a lovely stay at Paradox Singapore Merchant Court at Clarke Quay, primarily due to its great location and friendly staff. However, I noticed a few areas that could use improvements, particularly in the dining options and some room details. Overall, it was a nice experience, and I appreciated the concierge's efforts in enhancing my visit.
Rooms
7.0
My room was quite nice but could use some updating as certain features felt outdated. While the layout was unique with a proper desk and mini-bar, I did miss having a second chair to sit on. Still, the cleanliness and amenities, including the spa-like washroom, were a highlight.
Service
8.0
Service was generally excellent. The staff were friendly and attentive, especially Shahari, the Chef Concierge, who went above and beyond to provide helpful maps and recommendations. However, I did experience a bit of frustration with the check-in process being slower than expected.
Location
9.0
The hotel's location is fantastic, right on Clarke Quay and steps away from an MRT station. It was super convenient for accessing a variety of restaurants, shops, and attractions, making my stay much more enjoyable.
Dining
6.0
While I found the breakfast buffet offered a good variety, I felt it could have been better compared to some other places I've tried in Singapore. The service during breakfast was also lacking at times, which was disappointing.
Facilities
7.0
The facilities were quite good, with a nice pool area and options for room service. However, I noticed that the pool area could get a bit crowded and that there weren't enough sunbeds available at times.
Christina
United Kingdom,
December
2024
6.2/10
I had an excellent experience at Paradox Singapore Merchant Court At Clarke Quay, thanks to its amazing staff and ideal location. The breakfast at Ellenborough Market Cafe with views of the Singapore river was a good start to my mornings. Though there were slight issues with room service menus and limited dining options, the overall atmosphere and attentive service made my stay truly enjoyable.
Rooms
9.0
My room was lovely, clean, and spacious, with stunning views of the river. However, I felt it could have been improved with better amenities, like room service menus.
Service
10.0
The staff were incredibly friendly and attentive, always eager to assist. They even checked in with me after I returned home, which was a nice touch!
Location
10.0
The hotel is perfectly located near Clarke Quay and has easy access to the MRT, making it a breeze to explore the city. I loved being able to walk along the river.
Dining
8.0
The breakfast was really good, especially with the beautiful view. However, I found the menu had limited vegetarian and vegan options, which was disappointing at times.
Facilities
9.0
The hotel offered a great pool and gym, and the facilities felt modern and well maintained. I appreciated the range of services available, although room service could have been better.
Ava
United Kingdom,
December
2024
6.6/10
I had a fantastic stay at Paradox Singapore Merchant Court at Clarke Quay. The hotel’s location was wonderful, with easy access to both Clarke Quay and Chinatown. While the breakfast was diverse, I found the choices slightly pricey, which led me to explore local dining instead. The room was spacious and comfortable, though some facilities, like the sauna, were underwhelming. Overall, it was a great experience with friendly staff and excellent service.
Rooms
9.0
My room was spacious with a balcony offering lovely views of Clarke Quay. I appreciated the comfortable bed and the thoughtful design, which included night lights and complementary water. However, the bathroom had low water pressure, which was a bit disappointing.
Service
8.0
The front desk staff were friendly and efficient. They arranged an early taxi for my flight, which I really appreciated. However, during check-out, they seemed a bit short-staffed, which affected the flow of service slightly.
Location
10.0
The hotel’s location couldn’t be more perfect. It’s right by Clarke Quay, making it easy to access great nightlife and dining options. Plus, the MRT station was just a stone's throw away, which made sightseeing incredibly convenient.
Dining
8.0
Breakfast offered a great variety, but I opted to eat out as the cost seemed a bit steep. There are plenty of eateries nearby. I did enjoy the poolside bar, which served decent drinks during my time at the pool.
Facilities
7.0
The pool was a highlight, especially with the waterslides for kids. However, I did notice some facilities, like the sauna, were not well-maintained, which detracted from the overall experience.
Isaac
United Kingdom,
December
2024
6.6/10
I had an enjoyable stay at Paradox Singapore Merchant Court At Clarke Quay, thanks to its fantastic location, friendly staff, and spacious rooms. While the breakfast selection could be improved and the pool area felt a bit cramped, the overall experience was quite pleasant. The access to gym facilities after check-out was a lifesaver, especially in Singapore's humid climate.
Rooms
10.0
The room was spacious and well-appointed, with a lovely bathroom and ample storage. I felt comfortable throughout my stay.
Service
10.0
The staff treated me like family and were incredibly helpful, providing excellent tips for dining and local attractions.
Location
10.0
The hotel's location is perfect, right next to Clarke Quay and the MRT, making it easy to explore Singapore. I loved taking evening walks along the river.
Dining
8.0
The breakfast buffet offered a good variety, though it would have been great to see freshly pressed juice options. The restaurant by the pool served quality food.
Facilities
9.0
I appreciated the gym facilities, especially the ability to use showers after check-out, which was a refreshing way to end my stay before my late flight.
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